Kiss app is committed to protecting the personal information of every Malaysian user. This Privacy Policy transparently explains how we collect, use, store, and protect your data throughout your use of the platform.
Fully Protected
256-bit SSL encryption on all data and transactions
Privacy is more than a document — it is a genuine responsibility we take seriously in every aspect of kiss app operations.
All data transmitted between your device and the kiss app servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Kiss app has never and will never sell, rent, or trade your personal data to any third party for marketing purposes or commercial gain.
You have the full right to access, correct, export or request the deletion of your personal data from Kiss App systems at any time.
Your data is retained only for as long as necessary for operational, legal compliance and security purposes. Once the retention period expires, data is securely deleted.
In the event of any security incident involving your data, kiss app will notify you within 72 hours via your registered email.
Kiss app operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that your data is handled in full accordance with local law.
This Privacy Policy is published by Kiss App, an online wagering platform operating under the domain kissapp.win. This document transparently explains how we collect, process, store and protect your personal information when you use the platform, mobile app or any services provided by Kiss App.
We understand that your trust is our most valuable asset. Therefore, we do not treat privacy as a mere formality — it is at the core of how we build and operate this platform. Every decision we make regarding data handling is made with the best interests and safety of our users in mind.
This Privacy Policy applies to all Kiss App users, including visitors browsing the platform without a registered account, prospective members in the process of registering, registered members, and all users of the Kiss App mobile application.
By using the Kiss App platform, you agree to the terms of this Privacy Policy. Please read this document carefully in its entirety. If you disagree with any part of it, please stop using the platform and contact us to close your account.
Kiss app collects various categories of personal information depending on how you interact with our platform. Below is a complete breakdown of the data we collect:
| Data Category | Example Information | Data Collection Methods |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number, passport number | Account registration, KYC |
| Contact Information | Email address, phone number, residential address | Account registration |
| Financial Data | Bank account number, e-wallet details, transaction history | Deposits & Withdrawals |
| Usage Data | Wagering history, games played, session duration | Automatically during use |
| Technical Data | IP address, device type, browser version, operating system | Automatically upon login |
| Verification Documents | Copy of ID card, utility bill, bank statement | KYC Process |
We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, political views, or religious beliefs.
Data Minimisation Principle: kiss app only requests information that is strictly necessary. We will never ask you to provide more than what is needed to manage your account securely.
All personal data collected by kiss app is used for legitimate and transparent purposes. We do not use your data for any purpose other than those stated below:
If you have given your consent, we may also use your information to send you promotional offers and updates about new kiss app products that may interest you. You can withdraw this consent at any time through your account settings.
kiss app does not use your data for any automated profiling that could have a significant impact on your rights or freedoms without your knowledge and consent.
Kiss app does not sell, does not rent, and does not trade your personal data to any third party for commercial purposes. However, there are specific situations where we need to share your data with trusted parties to ensure the platform functions properly.
Third parties that may receive your data include:
All third parties we work with are bound by strict data confidentiality agreements and are only permitted to use your data for the purposes specified in those agreements.
In cases of cross-border data transfers, Kiss App ensures that protection equivalent to Malaysia's PDPA is applied in the recipient country.
Kiss app uses cookies and similar tracking technologies to enhance the user experience, ensure platform security, and analyse usage patterns. The types of cookies we use include:
You can manage your cookie settings through your internet browser settings. Disabling certain cookies may affect the functionality of some parts of the Kiss App platform. Note: Disabling essential cookies will prevent you from logging in to your account.
We do not use third-party cookies for advertising or retargeting purposes without your explicit consent.
The security of your data is the absolute top priority of kiss app. We continuously invest in the latest technologies and processes to ensure your data is always protected against unauthorised access, disclosure, or modification.
Technical security measures we employ:
Incident Response Plan: In the event of any data security breach, kiss app has a comprehensive response plan to limit damage and notify affected users within 72 hours.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and Kiss App's internal policies, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you in a readable format.
If any of your data is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to legal and operational requirements.
You may request that we restrict how we process your data under certain circumstances.
You have the right to receive your data in a structured format that can be transferred to another service provider.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact our data protection team via 24/7 live chat or support email. We will process your request within 30 business days.
Kiss app is an online wagering platform that is only available to individuals aged 18 and above. We do not intentionally collect, process or store any personal data from children under the age of 18.
Every new account registration goes through a strict age verification process, including identity document checks during the KYC process. Should we find that data belonging to an underage individual has been inadvertently collected, we will:
If you suspect that a minor has registered on Kiss App, please contact us immediately via our live support so that prompt action can be taken.
Kiss app reserves the right to review and update this Privacy Policy from time to time to reflect changes in our data handling practices, legal requirements, or platform technology developments.
When there are significant changes to this Privacy Policy, we will notify you via:
The "Last Updated" date at the top of this page will always reflect the date the latest version of this Privacy Policy takes effect. Your continued use of the kiss app platform after the effective date of any amendment constitutes your acceptance of the updated policy.
We recommend saving a copy of this Privacy Policy or bookmarking it for easy reference in the future.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact our Data Protection Officer (DPO) directly.
You can reach us through the following channels:
We are committed to addressing all privacy-related complaints within 14 business days. For more complex cases requiring thorough investigation, the timeframe may be extended to up to 30 business days, and we will keep you informed of the progress.
If you are not satisfied with our response, you have the right to escalate your complaint to the Department of Personal Data Protection Malaysia under the Ministry of Communications.
You now understand kiss app's commitment to your privacy and data security. Join millions of Malaysian users enjoying a safe, fair, and exciting online wagering experience on a platform you can trust.
Wagering is for users aged 18 and above only. Please read Responsible Gaming Guide us.